Important Information for our Customers

Shopping Online

You can continue to shop online at and have your item delivered by courier or click & collect in store for free. 

If you have placed and order for Click & Collect, please allow ONE WORKING DAY before travelling to us to collect your items. If you need to collect sooner than this please call us before travelling to our store.

Couriered orders over £50 and under 25kg will be delivered FREE.  

For feed bedding, timber and other palleted goods the delivery charge will be calculated when you enter your postcode at the checkout. 

Our Customer Service department will be open Monday - Friday 8.30am -5pm to take calls and assist with any queries. Please telephone 01625 861588.

Shopping In Store

ALL of our Departments have now re-opened to the public and are allowing limited numbers of customers in store. Please ensure that while in store you observe the markers placed on the floor and respect our social distancing measures. Until further notice we will only be accepting card payments and our toilets will not be available for customer use.

The Farm Shop and Work Shop have resumed normal opening hours as follows:

Monday – Friday: 8.30am – 5pm

Saturday: 9am – 4pm

The Horse Shop has resumed normal opening hours as follows:

Monday – Friday: 9am – 5pm

Saturday (from 23rd May): 9am – 4pm


Thank you for your continued support,

Chelford Farm Supplies


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