Important Information for our Customers

Shopping Online

You can continue to shop online at and have your item delivered by courier or click & collect in store for free. 

Couriered orders over £50 and under 25kg will be delivered FREE.  

For feed bedding, timber and other palleted goods the delivery charge will be calculated when you enter your postcode at the checkout. 

Our Customer Service department will be open Monday - Friday 8.30am -5pm to take calls and assist with any queries. Please telephone 01625 861588.

As all our shops are temporarily closed on Saturdays collection of goods is limited to Monday - Friday 9am -4pm. Please note we will also be closed on bank holidays until further notice.

Shopping In Store

Chelford Farm Supplies will continue to remain open for essential goods ONLY. This includes Animal Feed, Bedding, Medicines and Hardware.

Customers will not be permitted to enter the shops to browse or self-select.

We are operating a strict telephone order with collection or delivery service only. 

Please telephone your orders and we will arrange for delivery or have your goods ready to collect.

Orders can either be booked on to your account or paid with via card over the phone.

If you are collecting please stay inside your vehicle and await instructions from our staff.

Our vehicles and vans are still operating their usual runs, please keep a 2 metre distance from our employees.


Temporary Change To Opening Hours

Chelford Farm Supplies will be open Monday - Friday 9am - 4pm for supplier deliveries and customer collection only. Phone lines will be open until 5pm.

The store and phone lines will be CLOSED on Saturdays until further notice.

In the event of an animal welfare emergency ONLY please contact John Richardson on 07769656575.

Thank you for your continued support,

Chelford Farm Supplies


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